Terms of service

1. General Use

  • By using this website, you confirm you are at least 18 years old or have parental/guardian consent.

  • You agree not to use our products or website for any unlawful purpose.

2. Products & Content

  • All products are handmade in small batches; variations in size, shape, color, and scent are normal.

  • Product descriptions and ingredient lists are provided for informational purposes only. We make no medical claims.

  • Our products are intended for external use only.

3. Intellectual Property

  • All content on this website, including text, logos, product names, images, and designs, are the intellectual property of RedHeartHomestead.

  • You may not copy, reproduce, or distribute our content without written permission.

4. Orders & Payments

  • All prices are listed in US Dollar $ and are subject to change without notice.

  • Payment must be received in full before orders are processed.

  • We reserve the right to refuse or cancel an order if fraud or misuse is suspected.

5. Shipping & Delivery

  • Processing times are All Order Ship Every Saturday unless otherwise stated.

  • We are not responsible for postal delays, lost packages, or incorrect shipping information provided by the customer.

6. Returns, Refunds & Exchanges

  • Due to the nature of bath and body products, all sales are final.

  • Refunds will only be issued for damaged or incorrect items. Customers must contact us within 24 hours of delivery with proof.

7. Limitation of Liability

  • RedHeartHomestead is not liable for any allergic reactions, skin sensitivities, or misuse of products.

  • Customers are responsible for reviewing all product ingredients before purchase and use.

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our products or website.

8. Privacy Policy

  • We value your privacy and will never sell or share your personal information.

  • Payment processing is handled securely through Shopify

9. Governing Law

  • These Terms & Conditions shall be governed by and construed in accordance with the laws of Georgia, United States.

  • Any disputes will be handled in the courts of Newton County.

10. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.